Returns & Exchanges
At VAULTBAG®, we stand by the craftsmanship of our premium accessories and offer a seamless 30-day return policy for all unused items in their original packaging. Whether you need a different style or a full refund, our goal is to ensure your complete satisfaction with every purchase.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your VAULTBAG® items in their original dust bags and boxes, ensuring all tags and protective films remain intact.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing